OUR APPROACH
We collaborate side-by-side with you to deliver a solution that lasts.
Trust starts with honesty and stays through consistent service.
It’s a basic part of Windsor’s DNA that our clients be truly successful. We value and care for our clients to the point where we often go out on a limb. We start building trust by being honest, transparent, and realistic. From the first conversation, we focus on your priorities while respecting agency budgets. We prefer to be upfront about how our solutions will connect with your proprietary systems and how we can address any potential gaps. We also aim to set up realistic goals and expectations so there are no surprises later on.
We work in partnership with our clients because we know it brings the best results.
Project success is based on shared knowledge.
Keeping our pricing competitive and aligning with your goals and budgets, we help you identify and prioritize what will give you the most effective results .
Each software implementation project is rooted in collaboration: you know your goals and tasks and we know data and software. With decades of experience across local, tribal, state, and federal environmental programs, we have honed our technology so that it is adaptable to the way different agencies actually work.
Project partnership
From the start of a project, you are assigned a Windsor team of subject-matter experts who already understand both the software and environmental agency work, so that your time is used wisely. Your Windsor project lead makes sure implementations run smoothly and integrate seamlessly using our well-defined project methodologies. Towards the end of the implementation, your program staff are trained to confidently manage the software for when future modifications are needed.
Building for lasting partnerships
We view every engagement as the beginning of a partnership, not the end of a project. For us, success is measured not only through system performance, but also by the value held through your staff and the communities you serve.
Our clients stay with us because we go beyond technology — providing consistent support and care for the mission itself. Our employees stay at Windsor for the long term because we value collaboration in our work culture too, so we strive to be the same team that serves you into the foreseeable future.
WHAT WE DO TO CREATE PROJECT SUCCESS:
- Upfront collaboration that identifies requirements and results
- Business Process Design and Ericksson-Penker methods so our clients visualize with us the changes even before the work begins
- PMI-certified expert project management
- Experienced technology experts across all media areas
- Agile and SCRUM process frameworks for speed, quality control, configuration, and testing
Let's find the solution, together.
Whether your agency seeks to redesign the regulatory lifecycle for one program, change one process, or create agency-wide improvements, we can help you discover what’s best for your organization. Talk to our team about your agency’s teams and see if we can help you.